Skip to content

Privacy Policy

Your privacy is important to us. It is CentralMind’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our websites, https://centralmind.ai and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 11 November 2024.

Last updated: 30 December 2024

Information We Collect

Information we collect falls into one of two categories: voluntarily provided information and automatically collected information.

  • Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
  • Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Personal Information

We may ask for personal information, for example, when you register an account or when you contact us. This may include:

  • Name
  • Email

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data, and other metrics, as well as other types of information created or generated as users interact with our services.

Collection and Use of Information

We may collect personal information from you when you:

  • Register for an account
  • Purchase a subscription
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • Mention us on social media

We may use this information to:

  • Provide you with our platform’s core features and services
  • Enable you to customize or personalize your experience of our website

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.

Security of Your Personal Information

We will protect your personal information within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect your personal information, no method of electronic transmission or storage is 100% secure.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. If your personal information is no longer required for a specific purpose, we will delete it or make it anonymous.

However, if necessary, we may retain your personal information for compliance with legal, accounting, or reporting obligations.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Our employees, contractors, and/or related entities
  • Third-party service providers, including IT services, data storage, analytics, and payment systems operators
  • Regulatory authorities and law enforcement officers as required by law
  • Third parties assisting in direct marketing efforts

Third parties we currently use include:

  • Google Analytics
  • Stripe

International Transfers of Personal Information

The personal information we collect may be stored and/or processed in the United States or where our partners, affiliates, and third-party providers maintain facilities.

If we transfer your personal information to third parties in other countries, we will ensure that the transfer is protected by appropriate safeguards in compliance with applicable laws.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose it in accordance with this privacy policy. You can opt-out of direct marketing communications at any time.

Access and correction: You may request details of the personal information that we hold about you and request corrections where necessary.

Non-discrimination: We will not discriminate against you for exercising your rights over your personal information.

Unsubscribe: To unsubscribe from our email database or opt-out of communications, please contact us.

Use of Cookies

We use cookies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer to understand how you use our site. Please refer to our Cookie Policy for more details.

Business Transfers

If we or our assets are acquired, or if we go out of business or enter bankruptcy, data (including your personal information) may be among the assets transferred to any acquiring party.

Changes to This Policy

We may change our privacy policy at our discretion to reflect updates to our business processes or legal requirements. If the changes are significant, we will notify our users.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

CentralMind
support@centralmind.ai